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Contact Us
Contact Us
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Got questions about TrainU or your plans? Send us a message and we’ll reply soon.
Got questions?
We’ve got answers.
Here’s everything you need to know before getting started.
01
What is TrainU?
TrainU is a platform that connects athletes, parents, and trainers in one place. Trainers can create profiles, list sessions, and manage bookings, while athletes and parents can easily find, book, and track their lessons — all from the same app.
02
How does booking a session work?
When you find a trainer you like, click their profile to see available sessions. Choose your preferred time, complete checkout, and you’ll receive an instant confirmation. You can view all upcoming sessions under your “My Lessons” tab.
03
Do I need an account to book a session?
Yes. You’ll need to create a free TrainU account to book sessions. This ensures your lessons, progress, and rewards are properly tracked. You can sign up quickly using your email — no password required, just a one-time verification code.
04
How do trainers get paid?
Trainer accounts are powered by Stripe and tied to TrainU. Payments from clients are deposited after each completed session. We provide clear earnings tracking, session management, and client insights in your dashboard.
05
Will this work on mobile devices?
Yes! While the web app works perfectly on any device, TrainU is also optimized for mobile browsers. A dedicated TrainU mobile app is currently in development to make scheduling and communication even faster.
06
How does the rewards system work?
Every time you book a session, you earn TrainU Points that can be redeemed for future discounts, special offers, or class packs. It’s our way of helping athletes, parents, and trainers stay consistent with their training goals.
Got questions?
We’ve got answers.
Here’s everything you need to know before getting started.
01
What is TrainU?
TrainU is a platform that connects athletes, parents, and trainers in one place. Trainers can create profiles, list sessions, and manage bookings, while athletes and parents can easily find, book, and track their lessons — all from the same app.
02
How does booking a session work?
When you find a trainer you like, click their profile to see available sessions. Choose your preferred time, complete checkout, and you’ll receive an instant confirmation. You can view all upcoming sessions under your “My Lessons” tab.
03
Do I need an account to book a session?
Yes. You’ll need to create a free TrainU account to book sessions. This ensures your lessons, progress, and rewards are properly tracked. You can sign up quickly using your email — no password required, just a one-time verification code.
04
How do trainers get paid?
Trainer accounts are powered by Stripe and tied to TrainU. Payments from clients are deposited after each completed session. We provide clear earnings tracking, session management, and client insights in your dashboard.
05
Will this work on mobile devices?
Yes! While the web app works perfectly on any device, TrainU is also optimized for mobile browsers. A dedicated TrainU mobile app is currently in development to make scheduling and communication even faster.
06
How does the rewards system work?
Every time you book a session, you earn TrainU Points that can be redeemed for future discounts, special offers, or class packs. It’s our way of helping athletes, parents, and trainers stay consistent with their training goals.
Got questions?
We’ve got answers.
Here’s everything you need to know before getting started.
01
What is TrainU?
TrainU is a platform that connects athletes, parents, and trainers in one place. Trainers can create profiles, list sessions, and manage bookings, while athletes and parents can easily find, book, and track their lessons — all from the same app.
02
How does booking a session work?
When you find a trainer you like, click their profile to see available sessions. Choose your preferred time, complete checkout, and you’ll receive an instant confirmation. You can view all upcoming sessions under your “My Lessons” tab.
03
Do I need an account to book a session?
Yes. You’ll need to create a free TrainU account to book sessions. This ensures your lessons, progress, and rewards are properly tracked. You can sign up quickly using your email — no password required, just a one-time verification code.
04
How do trainers get paid?
Trainer accounts are powered by Stripe and tied to TrainU. Payments from clients are deposited after each completed session. We provide clear earnings tracking, session management, and client insights in your dashboard.
05
Will this work on mobile devices?
Yes! While the web app works perfectly on any device, TrainU is also optimized for mobile browsers. A dedicated TrainU mobile app is currently in development to make scheduling and communication even faster.
06
How does the rewards system work?
Every time you book a session, you earn TrainU Points that can be redeemed for future discounts, special offers, or class packs. It’s our way of helping athletes, parents, and trainers stay consistent with their training goals.
Ready to manage your money smarter?
Start your journey to smarter spending and better saving — it only takes 2 minutes.
Ready to manage your money smarter?
Start your journey to smarter spending and better saving — it only takes 2 minutes.
Ready to manage your money smarter?
Start your journey to smarter spending and better saving — it only takes 2 minutes.